RTA NOL Card Balance Check Online (10 Quick Methods)
The RTA NOL Card is essential for anyone using public transport in Dubai, including buses, Metro, and taxis. Before boarding, it’s critical to check your NOL card balance to avoid fines. The Roads & Transport Authority (RTA) provides multiple ways to check your NOL card balance, ensuring convenience for all users.

In this guide, we’ll cover 10 quick methods for checking your NOL card balance online, offline, via SMS, and through RTA service points.
Minimum NOL Card Balance Rules
As per RTA guidelines, your NOL card must have a minimum balance of 7.5 AED before using public transport. If your balance is below this amount, recharge your card to avoid penalties.
10 Quick Methods to Check NOL Card Balance
The RTA offers 10 ways to check your NOL card balance:
| Method | Type | Description |
| 1. Online at RTA/NOL Website | Online | Check balance on the RTA official website. |
| 2. Online at Nol How Portal | Online | Use the Nol-specific portal for balance inquiry. |
| 3. Through RTA Dubai App | Online | Check balance using the official RTA mobile app. |
| 4. Through Nol Pay App | Online | A dedicated app for managing NOL cards. |
| 5. By SMS | Offline | Send a text message for instant balance details. |
| 6. RTA Customer Care Number | Offline | Call the helpline for assistance. |
| 7. RTA Parking Meters | Offline | Check balance while paying parking fees. |
| 8. Ticket Vending Machines | Offline | Use Metro or bus station kiosks to view your balance. |
| 9. RTA Merchant Shops | Offline | Visit merchant shops authorized by RTA. |
| 10. Customer Happiness Centers | Offline | Visit RTA service centers for balance inquiries. |
Let’s explore each method in detail.
1. NOL Card Balance Check at RTA/NOL Website
You can check your balance online at both the RTA website and the NOL website. The steps are the same for both:
Steps:
- Visit the RTA website (www.rta.ae) or the NOL website (www.nol.ae).
- Click on the “Check NOL Balance” option on the homepage.
- Enter your NOL Tag ID (the 10-digit number printed on the back of your card).
- Click on Search.
- Your card balance, pending credits, and expiry date will appear on the screen.
2. NOL Card Balance Check at Nol How Portal
The Nol How Portal is an online service under RTA, offering an alternative for balance checks.
Steps:
- Go to the Nol How Portal: www.rta.ae/wps/portal/rta/ae/public-transport/nol/nol-how.
- Enter your NOL Tag ID in the search box.
- Click on Search.
- View your card balance on the screen.
3. Check NOL Balance via RTA Dubai App
The RTA Dubai App is a convenient tool for Android, iOS, and Huawei users.
Steps:
- Download and install the RTA Dubai App on your device.
- Log in or create an account.
- Navigate to Services > NOL Card.
- Tap on Check NOL Balance.
- Enter your NOL Tag ID and submit.
- Your balance will be displayed.
4. NOL Card Balance Check via Nol Pay App
The Nol Pay App is specifically designed for NOL cardholders.
Steps:
- Download the Nol Pay App on your smartphone.
- Register and log in.
- Add/link your NOL card to your account.
- Tap on Check Card Info in the More Services section.
- Your balance and transaction details will appear.
5. Check NOL Balance by SMS
If you prefer not to use the internet, you can check your balance by SMS.
Steps:
- Register your mobile number by sending your NOL Tag ID (e.g., 0161963855) to 511.
- Once registered, send BAL to 511.
- You’ll receive a reply with your balance details.
6. Check Balance via RTA Helpline
The RTA helpline is available 24/7 to assist users.
Steps:
- Call 800 90 90.
- Provide your NOL Tag ID to the operator.
- The operator will inform you of your balance, pending credits, and card status.
7. Check NOL Balance at RTA Parking Meters
Many RTA parking meters in Dubai support NOL cards.
Steps:
- Insert your NOL card into the parking meter.
- Select the Check Balance option.
- Your balance will appear on the meter screen.
8. Check Balance at Ticket Vending Machines
Ticket vending machines are available at all Metro and bus stations.
Steps:
- Insert your NOL card into the machine.
- Select Check Balance.
- Your balance will be displayed.
9. NOL Balance Check at RTA Merchant Shops
Authorized merchant shops provide balance inquiry services.
Steps:
- Visit an RTA Merchant Shop.
- Present your NOL card and request a balance check.
- The shop executive will provide your balance details.
10. Balance Check at RTA Customer Happiness Centers
The RTA operates six Customer Happiness Centers in Dubai.
| Customer Happiness Center | Location |
| Al Barsha | Al Barsha Area |
| Al Kifaf | Zabeel Area |
| Al Manarah | Umm Suqeim Area |
| Al Twar | Al Qusais Area |
| Deira | Deira Area |
| Umm Ramool | Umm Ramool Area |
Steps:
- Visit your nearest center with your NOL card.
- Provide your card to the service executive.
- The executive will check and share your balance details.
Where Can You Use NOL Card Balance?
The NOL card is not limited to public transport fares. It can be used for:
| Service | Examples |
| Public Transport Fares | Metro, buses, taxis, water buses |
| Parking Fees | Paid parking zones |
| Retail Payments | Supermarkets, restaurants, pharmacies |
| Entertainment | Cinemas, parks, theme parks |
| Fuel Stations | Selected fuel stations in Dubai |
How to Check NOL Card Transaction History
To track your spending and ensure accuracy, you can check your NOL card transaction history online:
Steps:
- Visit the NOL Transaction History Page.
- Enter your NOL Tag ID.
- Verify using the CAPTCHA and click on Next.
- Your transaction history will be displayed.
Final Thoughts
Checking your NOL card balance regularly ensures hassle-free travel in Dubai. With 10 convenient methods, you can choose the one that best fits your lifestyle. Whether online, via app, SMS, or in person, RTA has made balance inquiries accessible to everyone.
If you have further questions, leave a comment below or contact the RTA Helpline (800 90 90) for support. Happy traveling!
